Privacy

Last updated: 20th November 2008

The Gorgeous Group Ltd is committed to protecting your privacy. The information collected via our website is necessary for us to serve you and helps us to better understand our market and consumer interests.

About us and this Privacy Act
The information we collect
Children
Cookies
Why we collect and process your information
Marketing
Who we disclose your information to
Links, advertisers and sponsors
Security
Storage
Your rights
Changes to our Privacy Policy
How to contact us

1-About us and this Privacy Act

The Gorgeous Group website located at www.gorgeous-sales.co.uk website (the "Website") is controlled and operated by The Gorgeous Group Ltd, a company registered in the United Kingdom (company registration number 06477630) whose registered office address is The Gorgeous Group Ltd, 43-45 Portman Square, London W1H 6HN ("Gorgeous Group", "we", "us", "our"). For the purpose of the Data Protection Act 1998 (as amended from time to time), the data controller is Gorgeous Group.
This Privacy Act explains what personally identifiable information is collected and recorded about you during your visit to the Website and what we do with that information. Please read this Privacy Act carefully because by using this Website you are deemed to have consented to this Privacy Act.

2-The information we collect

The type of information that we collect via this Website may include: your first name and family name, age, email address, billing address, delivery address, telephone number, whether you are male or female, details about how you access the Website and information relating to the provision of products and services.
We may also record additional information that you provide to us as a result of your use of the Website. This includes, for example, information provided in the context of membership registration, email enquiries and the provision of other services.

3-Children

This Website is provided for Gorgeous Group members. In order to become a Gorgeous Group member (a "Member"), you must be over 18 years old and be registered with us. Accordingly, we do not knowingly collect any personally identifiable information from anyone under 18 years old. If we learn that a member is under 18 years old, we will promptly terminate that membership and delete any personally identifiable information that we have collected about that Member.

4-Cookies

A "cookie" is a small data file that is transferred by a website to the cookie file on your computer's hard disk so that the website can remember who you are.
Cookies allow you to move from one part of the Website to another and to add items to your shopping basket without having to login repeatedly. Cookies also enable our systems to gather information about your navigational patterns through the Website. Please note that if you block or refuse to accept cookies, or delete cookies between visits to the Website, you may not be able to access or use certain features or functions of our Website.

5-Why we collect and process your information

We collect and process information for the following purposes:

to recognise you as a registered user and to process your orders.
to deliver products that you have ordered to the right place.
to process returned products.
to keep a record of your purchases and develop an online customer profile of you.
to manage our relationship with you and to inform you of changes made to the Website.
to inform you about, and allow you to participate in, Gorgeous Group designer sales.
to respond to any comments or questions you may have (including keeping a copy of all email correspondence).
to collect, store or accumulate certain non-personally identifiable information concerning use of the Website, such as information regarding which of our pages are most popular and general Website administration.

6-Marketing

In certain circumstances, we also may use your information for the purposes of marketing our own products and services to you. We will not, however, sell or otherwise transfer your information to any third party for third party marketing purposes.
You may request that we stop sending marketing information to you at any time. by amending your details in your MY ACCOUNT page.

7-Who we disclose your information to

We may use third parties to perform functions on our behalf in relation to the Website and the purposes set out in this Privacy Policy. Examples include credit/debit card payment services, credit reference agencies, fraud prevention and detection agencies, research companies (conducting research on our behalf about our Website or services) and website hosting. Such third parties may be provided with access to your information if needed to perform their specific functions, but may not use such information for any other purpose. We may also disclose your information to third parties where necessary to comply with applicable laws and regulations, where there is a complaint relating to your use of the Website and/or for the purposes of obtaining professional advice (for example, legal advice). We may share information about visitors to this site in an anonymous or aggregate form with third parties including advertisers, business partners, and sponsors, to understand customer trends and patterns and manage and improve our business relationships. It is possible that Gorgeous Group could merge with or be acquired by another business or that the operation of the Website will be transferred or sub-contracted to another legal entity. To the extent legally permissible, we may share with, or otherwise transfer your information to, the resulting legal entity.

8-Links, advertisers and sponsors

The Website may contain links to or from other websites. Please be aware that we are not responsible for, and have no control over, the privacy practices of other websites. This Privacy Policy only applies to the information that we collect via this Website.

9-Security

We have taken appropriate technical and organisational measures to protect the personal information that we collect via the Website against unauthorised or unlawful processing as well as against accidental loss, destruction or damage. Our security measures include the following:

we encrypt credit card information and payment details; and we only accept orders from web browsers that permit communication through Secure Socket Layer (SSL) technology - this means you cannot inadvertently place an order through an unsecured connection.
We will continue to maintain and improve these measures over time as necessary. Please note, however, that no data transmission over the internet can be guaranteed as totally secure.

10-Storage

The information that you submit to us via the Website is stored on servers in a secure location in the European Economic Area. Your information will not be stored for longer than is necessary for the purposes set out in this Privacy Policy.

11-Your rights

If you would like to access the personally identifiable information we have collected about you via this Website, or if you would like to cancel, correct or update your information, you may email your request to us at contact us. To protect your privacy and security we will take reasonable steps to verify your identity before granting access or making any such cancellations, corrections or updates.

Please note that registered users are able to amend their profiles on the Website at any time via the MY ACCOUNT page.

12-Changes to our Privacy Policy

If we decide to change this Privacy Act, we will post the revised policy here. Where the changes are significant, we may also choose to email all our registered users with the new details.

13-How to contact us

If you have any questions or comments about this Privacy Act please feel free to contact us at contact us or by post to The Privacy Officer, The Gorgeous Group, 43-45 Portman Square, London WIH 6HN.