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TERMS OF SERVICE

  1. About us and these Website Supply Terms
  2. How to contact us
  3. Changes to these Terms
  4. Privacy and data protection
  5. Your registration
  6. Children
  7. Access to and use of the Website
  8. Acceptable use of the Website
  9. Termination or suspension of your access or membership
  10. Purchases of Items
  11. Sale invitations
  12. Item availability
  13. Descriptions of Items
  14. Our contract
  15. Delivery
  16. Price and payment
  17. Cancellation
  18. Returns
  19. Refunds
  20. Third party links
  21. Advertising and sponsorship
  22. Disclaimer
  23. Limitation of liability
  24. Indemnity
  25. General
  26. Governing law and jurisdiction

1-About us and these Website Supply Terms

Welcome to the Gorgeous Group website: www.gorgeous-sales.co.uk (the "Website"). This Website is controlled and operated by The Gorgeous Group Ltd ("Gorgeous Group", "we", "us", "our"). We are a company registered in the United Kingdom with the company registration number 06477630. Our registered office address is: The Gorgeous Group Ltd, 43-45 Portman Square, London W1H 6HN and our VAT number is: 927 6105 22.
These Website Supply Terms ("Terms") govern how you may access, browse, use the Website and purchase items via the Website ("Items"). By: (a) accessing, browsing or otherwise using the Website by any means and via whatever device; or (b) registering your details with us to access certain areas of the Website or to receive our services; or (c) purchasing any Item(s) via the Website, you agree to be bound by these Terms.
If you do not agree to be bound by these Terms then you must not access, browse, shop or otherwise use this Website in any way.

2-How to contact us

Please contact us if you have any questions, comments or complaints about the Website.

3-Changes to these Terms

We reserve the right to change these Terms at any time and without notice. Accordingly, we encourage you to revisit these Terms regularly to ensure that you are at all times fully aware of them. Any changes will be effective immediately upon posting to the Website. Your continued access, browsing, purchasing or other use of this Website constitutes your agreement to all such Terms.

4-Privacy and data protection

Full details of how we collect, hold and process your personally identifiable information are set out in our Privacy Act

5-Your registration

Access to some areas of this Website and/or the services that we offer (including online purchases) is restricted to Gorgeous Group members ("Members"). In order to be a Member you must:

  • (a) be over 18 years of age;
  • (b) have a delivery address in the United Kingdom; and
  • (c) be registered with us.

Membership is limited to one user account per Member. It is a condition of use of this Website that all the details you provide will be correct, current and complete. If we believe that the details are not correct, current or complete, we reserve the right to refuse you access to this Website and to terminate or suspend your membership. If you become a Member and you choose, or you are provided with, a password as part of the registration process, you must treat your password as confidential and you must not disclose it to anyone else. We shall be entitled to monitor your password and, at our discretion, require you to change it.

6-Children

If you are under 18 years old you are not eligible to become a Member (see section 5 above). Accordingly, we will assume (and by using this Website you warrant) that all Members are over 18 years old and that they have the legal capacity to enter into the agreement set out in these Terms and Conditions and any resulting contract of sale for Items made via this Website.

7-Access to and use of this Website

We are the owner or the licensee of all intellectual property rights in this Website, the material on this Website (including all text, data, databases, graphics, layout, logos, images, audio material, clips, films or other moving images, algorithms, item details and/or software published or otherwise made available on this Website from time to time) and the trade marks displayed on this Website.
Subject to these Terms and Conditions, we grant you a limited, temporary, revocable, and non-exclusive licence to access, browse and use this Website for your personal and non commercial use only. Where specified on the relevant part of this Website, the licence granted in these Terms may be limited to a particular period of time and/or may be subject to additional terms and conditions.
Except as set out in the limited licence above (or as required under any applicable law), no part of this Website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in full or in part, for any purpose without our prior written consent. In particular, you are not permitted to republish any part of the Website on another website, in any other medium (print, electronic or otherwise) or as part of any commercial service without our prior written permission. All the intellectual property rights referred to above remain owned by us or our relevant licensor.

8-Acceptable use of the Website

While accessing, browsing and/or using this Website you must:

  • (a)comply with all applicable laws, regulations and codes of practice;
  • (b)not impersonate another person or use a false name or email address;
  • (c)not collect or store personal information regarding other users (unless expressly authorised to do so);
  • (d)not solicit funds, advertisers or sponsors;
  • (e)not deep-link to and/or frame or use framing techniques to enclose the Website, or any part of the Website, without our prior written consent;
  • (f)not modify, or attempt to modify, all or any part of the content on this Website;
  • (g)not gain or attempt to gain unauthorised access to this Website, the server on which the Website is stored or any third party server, computer or database connected to this Website;
  • (h)not post, transmit, submit, refer to, make available or link to or from any material which (in our sole opinion):
  • (i)is untrue, fraudulent, inaccurate or incomplete; and/or
  • (ii)is obscene, threatening, menacing, offensive, defamatory, abusive, causes annoyance, inconvenience or needless anxiety, is in breach of confidence, in breach of any intellectual property right (including, without limitation, copyright) or otherwise is in breach of or violates any applicable law or regulation or code, and/or
  • (iii)disrupts the normal flow of dialogue, causes a screen to scroll faster than other users are able to type, or otherwise act in a way which affects the ability of other people to engage in real time activities via the Website; and/or
  • (iv)which contains any virus or other harmful code, or which may otherwise impair or harm the Website or our computer systems or any third party computer system. Termination or suspension of your access or membership At any time and without giving you any advance notice, we may permanently or temporarily and for any reason:
  • (a)terminate, suspend or deny your access to the Website (whether in whole or in part); and/or
  • (b)remove or edit any content on the Website at any time; and/or
  • (c)terminate your membership of Gorgeous Group, and in such circumstances all our liability (as well as the liability of our directors, employees or other representatives) for any loss whatsoever arising from this termination, suspension or removal is excluded, insofar as it is possible to do so in law.

 

9-Termination or suspension of your access or membership

At any time and without giving you any advance notice, we may permanently or temporarily and for any reason: (a)terminate, suspend or deny your access to this Website (whether in whole or in part); and/or (b)remove or edit any content on this Website at any time; and/or (c)terminate your membership of Gorgeous Group, and in such circumstances all our liability (as well as the liability of our directors, employees or other representatives) for any loss whatsoever arising from our termination, suspension or removal is excluded, insofar as it is possible to do so in law.

10-Purchases of Items

Gorgeous Group provides its Members with access to online sales of luxury items. Sections 11 to 19 below set out the conditions relating to the sale of Items by Gorgeous Group to you via the Website. Please note that in order to be eligible to purchase Items via the Website, you must be a Member at the time of purchase and Items can only be delivered to addresses in the United Kingdom.

11-Sale invitations

Members will be sent invitations to specific Sales Events. These invitations will provide details of the opening time of the relevant sale. If you want to take part in a sale, we recommend that you log-in at the beginning of that sale to give yourself a greater chance of buying the Items that are included in that sale.

12-Item availability

The quantity of Items included in each sale is limited and Items are sold on a first come first served basis. Once the available quantity of any particular Item has been sold, that Item will no longer be available in that particular sale and, where practicable, a "Sold Out" sign will be posted on the Website.

13-Descriptions of Items

Each Item purchased is sold subject to its description on the Website. We will take reasonable care to ensure that all details, descriptions and prices of Items appearing on the Website are correct at the time when the relevant information was entered onto the system, but please note that descriptions and specifications are provided for guidance only. Please also note, however, that the colour and quality of any images used may be limited. Accordingly, please refer to the description of the Item alongside the image to confirm colour and dimensions. Sizes are correct according to the relevant manufacturer's description.

14-Our contract

You are able to correct errors on your order up to the point at which you click on "Order Now" on the final page of our ordering process. After placing an order, you will receive an e-mail from us acknowledging that we have received your order. All orders are subject to acceptance by us and the availability of the requested Item. We will confirm our acceptance of your order by sending you an e-mail that confirms that the Item has been despatched to the stated delivery address (the "Despatch Confirmation"). The contract between us will only be formed when we send you the Despatch Confirmation. The contract will relate only to those Items whose despatch we have confirmed in the Despatch Confirmation. The contract will be concluded in English.

15-Delivery

Your order will be delivered free of charge by the delivery date set out in the Despatch Confirmation or, if no delivery date is specified, then within 7 days after the closing date of the relevant sale for delivery addresses in England and Wales and within 15 days after the closing date of the relevant sale for addresses in Northern Ireland or Scotland. All Items will be delivered by UPS and a tracking service will be provided by UPS to enable you to see the progress of your order. Ownership of the Items will pass to you on delivery (provided that we have received full payment of all sums due in respect of those Items). This means that the Items will also be at your risk from the time of delivery.

16-Price and payment

The price of any Items will be as quoted on our Website. The current VAT is automatically included in the price of your order. Payment for all Items must be made by one of the accepted credit or debit cards set out on the Website. We will take payment from your card at the time you place your order. We will not despatch your Items until after we have received payment of all sums due. Gorgeous Group is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the items appearing on our Website. If an error or inaccuracy is discovered with regards to the advertised price of the Items that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the Items, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether and be immediately refunded.

17-Cancellation

If you are contracting as a consumer and subject to the exceptions set out below, you may cancel a contract at any time up until seven working days from the day after you receive the Items. You do not need to give us any reason for your cancellation. Where you cancel your contract and subject to your compliance with these Terms, you will receive a full refund of the price paid for the Items in accordance with our refunds policy (set out in section 19 below). To cancel the contract, you must inform us in writing by sending an email to contact us (the email must contain the order number and the fact that you wish to cancel the contract). You must also return the Item(s) to us immediately (to the returns address set out in section 18 below), in the same condition in which you received them (including with the yellow safety tag marked "Gorgeous Group" still attached for all clothes Items), and at your own cost and risk. You have a legal obligation to take reasonable care of the Items while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. You will not have any right to cancel a contract for the supply of any of the following Items: (a) cosmetics; (b) swimwear, lingerie or hosiery; (c) pierced jewellery; (d) goods made to your specification; or (e) goods which by their by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly.

18-Returns

Faulty Item(s) - You have the right to return a faulty Item within a reasonable period of time after delivery. If you wish to return an Item because you think it is faulty you must inform us in writing by sending an email to us which must contain the order number and the fact that you wish to return an Item because you think it is faulty. You must also return the Item to the returns address set out below. Please note that we reserve the right to send back any Item to you that has been returned to us after 30 days, unless it is faulty. Incorrect Item(s) - As soon as you find out we've sent you an incorrect item please notify us by sending an email to contact us (the email must contain the order number and the fact that you wish to return an item because it has been delivered incorrectly). You must also return the item in question to the returns address set out below. Our returns address is: The Gorgeous Group, c/o FAIRPLAY Logistics 23, rue François Arago, 93500 Pantin, France. Your statutory rights as a consumer are not affected. For more information about your statutory rights, please visit the Office of Fair Trading's Consumer Direct website at: http://www.consumerdirect.gov.uk/

19-Refunds

When you return an Item to us because you have cancelled the contract between us within the seven working day cooling-off period (see section 17 above), we will process the refund due to you as soon as possible and, in any case, within 30 days after the day you have given us notice of your cancellation. In this case, we will refund the price of the Item in full, including the cost of sending the Item to you. However, you will be responsible for the cost of returning the Item to us. When you return an Item to us for any other reason (for instance, because you claim that the Item is faulty or because you have been sent an incorrect item), we will examine the returned Item and, where applicable, will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 30 days after the day we confirmed to you via e-mail that you were entitled to a refund for the defective/incorrect Item. Any Items returned by you because they are incorrect items or because of a defect will be refunded in full, including a refund of the cost incurred by you in returning the Item to us (provided that you enclose a receipt with the Item showing the return delivery costs). We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

20-Third party links

The Website contains hypertext links to third party websites. We are not responsible for, nor do we endorse in any way such third party websites or their content. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.

21-Advertising and sponsorship

Parts of this Website may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on this Website complies with all legal and regulatory requirements and does not contain any material which is objectionable including, without limitation, information which is defamatory, obscene, unlawful, threatening or untrue. We are not responsible for any such material or any error or inaccuracy contained in such material and any issues which you may have should be raised directly with the relevant advertiser or sponsor.

22-Disclaimer

Neither we nor any of our data providers or affiliates gives any warranty or guarantee: (a) relating to the availability of this Website; or (b) that this Website and/or our operation of it, the content or the server that makes this Website available, are error or virus free or free of other harmful components; or (c) that your use of this Website will be uninterrupted.

23-Limitation of liability

We will be responsible for any losses you suffer as a result of us breaching these Terms and Conditions if the losses were reasonably foreseeable to both you and us when you commenced using this Website, or a contract for the sale of goods by us to you was formed. We will not be responsible for any indirect or consequential loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) that is not reasonably foreseeable to both you and us when you commenced using the Website or when a contract for the sale of goods by us to you was formed. Notwithstanding any provision of these Terms, we do not exclude or limit our liability for: (a)death or personal injury caused by our negligence or that of any of our officers, employees or agents; or (b)fraud or fraudulent misrepresentation; or (c)any liability which it is not lawful to exclude either now or in the future.

24-Indemnity

You will indemnify, and will keep indemnified, us, our directors, employees, agents or other representatives, our data providers and our affiliates on demand against all claims, costs, proceedings, demands, losses, damages, expenses (including legal expenses) or liability whatsoever arising directly or indirectly as a result of: (a)any breach of these Terms by you; or (b)your fault, negligence or breach of statutory duty; or (c)your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure (whether owned by, leased or licensed to us) or that of any of our suppliers.

25-General

If the whole or any part of any provision of these Terms and Conditions is or becomes invalid, void or unenforceable for any reason the same shall to the extent required be severed from these Terms and rendered ineffective so far as is possible without modifying the remaining provisions of these Terms and shall in no way affect the validity or enforceability of any other provisions. These Terms and Conditions supersede all prior agreements, arrangements and understandings between you and Gorgeous Group concerning the Website and constitute the entire agreement between you and Gorgeous Group in respect of the access, browsing and use of the Website as well as the purchase of items made via the Website. No waiver by us of any breach of these Terms shall constitute a waiver of any other prior or subsequent breach and we shall not be affected by any delay, failure or omission to enforce or express forbearance granted in respect of any of your obligations. These Terms are not intended to create and shall not create any rights, entitlements, claims or benefits enforceable by any third party by virtue of the Contracts (Rights of Third Parties) Act 1999.

26-Governing law and jurisdiction

These Terms and/or your use of this Website shall be governed by and construed in accordance with English law and the English courts shall have exclusive jurisdiction over any dispute which may arise.

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